Shipping policy
We ship worldwide from our studio in Chino, California.
Processing time: Orders are typically processed within 1–2 business days. Custom-dyed or
made-to-order items may take longer — we’ll let you know if your order needs more time.
Domestic shipping: Free on orders over $80 within the US. Standard rates apply below that
threshold, calculated at checkout.
International shipping: Rates and delivery times are calculated at checkout and vary by
destination. International orders may be subject to customs duties, taxes, or import fees
charged by your country — these are the responsibility of the customer and are not included
in your order total.
Feather goods and customs: Some destinations require a certificate of compliance for
animal-derived products. If your shipment needs one, add it at checkout or contact us before ordering — customs delays or seizures due to a missing certificate are the responsibility of the buyer.
Lost or delayed shipments: Once a package leaves our studio, delivery timelines are
managed by the carrier. We’re happy to help track a shipment, but are not responsible for
carrier delays.
